Refund policy

REFUND & RETURN POLICY  

At Nascent, we are dedicated to ensuring customer satisfaction by offering high-quality products and a seamless shopping experience. Please carefully review our refund and return policy below:  

 

All Sales Are Final  
Due to the nature of our business and the exclusivity of our products, all sales are final, and we are unable to offer refunds, exchanges, or returns. We encourage you to double-check your order details and shipping information, before completing your purchase.  

Damaged or Defective Items 
We take pride in the quality of our products, but in rare cases, items may arrive damaged or defective. If this happens, please contact us within 48 hours of receiving your order:  
- Email: info@nascent-us.com  
- Include your order number, a description of the issue, and clear photos of the item.

 Upon reviewing the issue, we may, as we deem appropriate, offer a replacement, store credit, or other resolution.

 

Order Cancellations and Changes  
Orders cannot be canceled or modified once placed, as we process them quickly to ensure timely delivery. Please confirm all details before finalizing your order.  

 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

Need Assistance?  
If you have any further questions or concerns about your order, feel free to reach out to our team:  
- Email: info@nascent-us.com  
- Text: 844-564-2054  

Thank you for your understanding and for supporting Nascent. We are here to help ensure you have a positive shopping experience!